Agreeing to these terms
These terms are the agreement between BuildSync and the builder company that signs up (“you”). By starting a trial or using BuildSync, you agree to them. The person accepting must be allowed to bind the company.
People the builder invites (staff, supervisors, trades, homeowners, clients) must use BuildSync only as the builder allows and must follow the “Fair use” section.
The service and your licence
We give you a non-exclusive, non-transferable right to use BuildSync for your own business while your licence is active. The features, limits and number of users depend on your plan, as shown on the pricing page and in your account.
The live demo is for trying the software only. It uses sample data, saves nothing to our servers, and may change at any time.
Trials, prices and payment
- Every plan starts with a 14-day free trial. No charge unless you continue.
- Prices are in Canadian dollars, plus applicable taxes, billed monthly in advance unless agreed otherwise.
- Founding-builder prices last for the period stated in your offer.
- We may change prices with at least 60 days’ notice. Changes apply from your next billing period.
- If a payment fails, we will remind you. After 14 days unpaid we may pause your account until it is paid. Pausing never deletes your data.
Your data
You own all data you and your users put into BuildSync. You give us permission to store and process it only to provide the service, as described in the Privacy policy.
You are responsible for having the right to the information you upload, including your customers’ and workers’ personal information and any consents the law requires.
Fair use
Do not use BuildSync to:
- break any law, or upload content you don’t have the right to use;
- send spam or messages people didn’t agree to receive;
- try to get into another builder’s data, test our security without written permission, or overload the service;
- copy, resell or rebuild the software.
We may suspend accounts that put the service or other customers at risk, and will tell you why.
Not professional advice
BuildSync is a tool for organising your work. It does not replace engineers, architects, designers, lawyers, accountants or building officials. Code checks, AI plan reading, AI photos, budgets and holdback figures are helpers that a qualified person must check. You remain responsible for your projects, contracts, permits, safety and payments. See Limitations & disclaimer.
Electronic signatures
BuildSync records signatures with time, location and a document fingerprint. Whether an electronic signature is valid for a particular document depends on the law and the document. You are responsible for choosing documents that may be signed electronically. Some documents, such as land title transfers or some mortgage papers, may need wet-ink signatures or a lawyer.
Availability and support
We work hard to keep BuildSync running all the time, but we can’t promise it will never be interrupted. We schedule maintenance outside normal work hours when we can, and announce it in the app. Support is by email on business days (Central Time); Business plans get priority.
The nightly Google Drive backup is your copy if anything goes wrong. Keep your Drive connected and with enough space.
Warranty and liability
Except as stated in these terms, BuildSync is provided “as is”, without warranties of any kind, to the extent the law allows.
To the extent the law allows, neither side is liable for indirect or consequential losses, such as lost profits or delays, and BuildSync’s total liability for any claim is limited to the fees you paid in the 12 months before the claim. Nothing here limits liability that cannot be limited by law.
Cancelling and ending
You can cancel at any time from Settings › Subscription or by email. Your plan runs to the end of the paid month. We keep your data for 90 days after that so you can export it, then delete it as described in the Privacy policy. Your Google Drive backups stay yours.
We can end this agreement with 30 days’ notice, or immediately for a serious breach, with an opportunity to export your data unless the law prevents it.
Law and changes
These terms are governed by the laws of Manitoba and the federal laws of Canada that apply there. Courts in Manitoba have jurisdiction.
We may update these terms. Important changes will be sent to builders by email at least 30 days before they apply. If you don’t agree, you may cancel before they apply.
Questions: support@buildersync.ca